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Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product?

To return a product at Lee's Tools, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at info@leestools.com, or by telephone. NO returns of any type will be accepted without an RMA.

**There is no return on special orders and parts unless defective.

To request an RMA:
By phone: 1-310-639-1900
Monday - Friday: 9 a.m. - 6:30 p.m. PST
Saturday: 9 a.m. - 6 p.m. PST
By e-mail:
info@leestools.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, Lee's Tools accepts returns on merchandise from select manufacturers within 15 days. However, Lee's Tools reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

 

  • FUTURE PRODUCT PURCHASES

  • A FULL CASH REFUND
  • ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to LEE'S TOOLS on returned items, and LEE'S TOOLS will pay the shipping charges on the replacement or exchange item(s) going back.
  • SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:
    • LEE'S TOOLS
      1924 N. LONG BEACH BLVD
      COMPTON, CA 90221
      USA

Returns within 15 days from invoice date can be for exchange, replacement refund or credit at Lee's Tools discretion. Please be aware that specific manufacturers have more restrictive return policies.